Privacy Policy

Website: realestateaiinstitute.com
Effective Date: March 4, 2026
Last Updated: March 4, 2026

Real Estate AI LLC, a Wyoming limited liability company doing business as Real Estate AI Institute ("Company," "we," "us," or "our"), is committed to protecting the privacy of our website visitors, customers, and program participants. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website at realestateaiinstitute.com (the "Site"), register for our workshops and programs, or otherwise interact with us.

Please read this Privacy Policy carefully. By accessing or using our Site and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

1. Information We Collect

Information You Provide to Us

We collect personal information that you voluntarily provide when you interact with our Site and services. This may include:

Your name, email address, phone number, and other contact information provided through registration forms, contact forms, or lead generation forms.
Payment and billing information processed through our authorized payment processors (we do not store full credit card numbers on our servers).
Account credentials you create when registering for programs.
Information you provide during live workshop sessions, community discussions, or Office Hours.
Any other information you choose to provide to us through email, phone, or other communication channels.

Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and usage patterns. This may include:

Your IP address, browser type and version, operating system, and device type.
Pages visited, time spent on pages, links clicked, and other browsing activity on our Site.
Referring website addresses.
General geographic location based on IP address.

Information from Cookies and Similar Technologies

We use cookies, pixels, and similar tracking technologies to collect information about your interactions with our Site. Cookies are small data files stored on your device that help us improve your experience, analyze Site traffic, and personalize content. You can control cookies through your browser settings. Please note that disabling cookies may limit your ability to use certain features of the Site.

2. How We Use Your Information

We use the information we collect to:

Process your registrations, payments, and enrollments in workshops and programs.
Deliver our workshops, programs, and related materials and communications.
Send you confirmations, reminders, follow-up materials, and other communications related to your enrolled programs.
Respond to your inquiries, comments, or requests for support.
Send you marketing communications, newsletters, or promotional materials about our programs and services (you may opt out at any time).
Improve, personalize, and optimize our Site, programs, and services.
Analyze usage trends and measure the effectiveness of our programs and marketing.
Comply with legal obligations, enforce our Terms of Use, and protect our rights.
Detect, prevent, and address fraud, security issues, or technical problems.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

Service Providers

We share your information with trusted third-party service providers who perform services on our behalf, including:

GoHighLevel: Our customer relationship management (CRM) and course hosting platform. GoHighLevel processes your registration information, stores your account data, hosts course materials, manages email and SMS communications, and facilitates community features. Your information is stored and processed in accordance with GoHighLevel's privacy practices.

Stripe and Worldpay (Citizens): Our payment processors. When you make a purchase, your payment information is transmitted directly to and processed by Stripe or Worldpay. We do not store your full payment card details on our servers. These processors handle your payment data in accordance with PCI-DSS standards and their respective privacy policies.

Zoom: Our live session delivery platform. When you attend a workshop or program session, Zoom processes your connection data and any information you share during the session (such as your name, video, audio, and chat messages). Sessions may be recorded for the benefit of enrolled participants, and any such recordings are subject to the intellectual property provisions in our Terms of Use. Zoom handles data in accordance with its own privacy policy.

Google Analytics: We use Google Analytics and similar tools to analyze website traffic and usage patterns. These tools use cookies and similar technologies to collect and analyze information about how visitors use our Site. The information generated is transmitted to and stored by Google. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On.

Other Disclosures

We may also disclose your information in the following circumstances:

When required to do so by law, regulation, legal process, or governmental request.
When we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
To investigate or prevent fraud or other illegal activity.
In connection with a merger, acquisition, reorganization, or sale of assets, in which case your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing our services, maintaining your account, complying with legal obligations, resolving disputes, and enforcing our agreements. When your information is no longer needed for these purposes, we will securely delete or anonymize it in accordance with our data retention practices.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials.

6. Your Rights and Choices

Marketing Communications

You may opt out of receiving marketing emails from us at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at [email protected]. Please note that even if you opt out of marketing communications, we may still send you transactional or service-related messages such as registration confirmations, session reminders, and account notifications.

Account Information

You may review, update, or correct your account information at any time by logging into your account or by contacting us. If you wish to request deletion of your account or personal information, please contact us at [email protected]. We will process your request in accordance with applicable law, though we may retain certain information as required by law or for legitimate business purposes.

Cookies

Most web browsers accept cookies by default. You can usually modify your browser settings to decline cookies or to alert you when cookies are being sent. Please note that some features of our Site may not function properly if cookies are disabled.

7. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) or similar state privacy laws, including:

The right to know what personal information we collect, use, and disclose.
The right to request deletion of your personal information.
The right to opt out of the sale of your personal information (we do not sell personal information).

To exercise these rights, please contact us at [email protected].

8. Children's Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe a child under 18 has provided us with personal information, please contact us at [email protected].

9. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the Site and services after any changes constitutes your acceptance of the updated Privacy Policy.